What does "Built-In Documentation" in IT Glue refer to?

"Built-In Documentation" in IT Glue refers to pre-existing templates and guides designed to facilitate effective documentation practices. This feature is particularly beneficial because it provides users with standardized formats and structures that can streamline the documentation process. By utilizing these templates, technicians can ensure consistency in how information is recorded, making it easier to locate and use when needed.

Having a repository of templates and guides helps organizations maintain a high level of documentation quality and reduces the time and effort required to create content from scratch. This ultimately leads to improved efficiency and knowledge sharing within the team.