What are 'Attachments' in IT Glue?

Attachments in IT Glue refer to files or documents that are linked to specific records or entries within the system. This functionality allows users to enhance their documentation by providing related files, whether they are images, PDF documents, spreadsheets, or any other file type relevant to the record in question. By linking these files directly to specific entries, IT Glue enables users to access pertinent information quickly, ensuring better organization and efficiency in managing documentation. This capability is essential for maintaining comprehensive records, allowing technicians to operate effectively with all necessary information at their fingertips.

In contrast, comments added to documents, links to external resources, or image files alone do not encompass the broader scope of what attachments represent in the context of IT Glue. Attachments specifically focus on the integration of various file types directly tied to records, enhancing the overall usability of the documentation system.