What advantage does having frequently accessed documents highlighted in IT Glue provide?

Highlighting frequently accessed documents in IT Glue allows users to quickly identify critical information. This feature enhances efficiency by bringing important and often-used documents to the forefront, which saves time and reduces the effort needed to locate essential resources. When critical documentation is readily visible, team members can respond to client needs, resolve issues, and manage tasks more effectively without wasting time searching through multiple documents. This streamlined access increases productivity and contributes to better overall workflow within teams managing IT documentation.