In a one-way sync with a PSA, which of the following statements is accurate?

Prepare for the Kaseya Certified Technician Exam in IT Glue. Utilize flashcards, multiple-choice questions, hints, and explanations for each question. Get ready to excel in your examination!

In a one-way sync with a PSA (Professional Services Automation), it is accurate to say that all fields that sync with your PSA are Read-Only. This means that once the data is synced from the PSA to IT Glue, the information in IT Glue cannot be modified. The purpose of this arrangement is to ensure data consistency; the PSA acts as the source of truth, and any information pulled into IT Glue retains its integrity by not allowing changes within IT Glue itself.

The nature of a one-way sync emphasizes that updates originating from the PSA flow into IT Glue, but modifications to that data should only occur within the PSA. This model preserves the reliability of the data and prevents discrepancies that might arise from having editable fields in two different systems.

In contrast, the options regarding changes reflecting in IT Glue are inaccurate since they imply bidirectional communication, which is not the case in a one-way sync. Similarly, the claims about assets created in PSA being editable in IT Glue or all assets created in IT Glue syncing back to PSA contradict the fundamental one-way sync mechanism, as they suggest the possibility of editing data in IT Glue or syncing data back to the PSA, which isn't supported in this setup.

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