Can you share IT Glue documentation externally?

The ability to share IT Glue documentation externally is significant for collaboration with clients, partners, or stakeholders who may require access to specific information. The correct answer highlights that IT Glue provides customizable sharing options, which allows users to define how and with whom documentation can be shared outside their organization. This flexibility ensures that sensitive or internal data can be protected while still facilitating effective communication and workflow management with external entities.

Such customizable options often include varying permissions or viewing rights, enabling informative access without compromising security. This feature is particularly useful for managed service providers (MSPs) who may need to share service-related documentation or knowledge with their clients to keep them informed and engaged.

In contrast, the other options do not acknowledge the capabilities provided by IT Glue for external sharing. For instance, suggesting that documentation is entirely private or limited solely to internal use does not reflect the platform's transactional nature and its focus on collaboration and partner engagement.